1. How long does the battery last on a single charge? The battery life depends on usage and the chosen mode. In standard motion sensing mode, the large-capacity lithium battery can last several weeks on a single charge. In constant light mode, it will provide continuous illumination for hours before needing a quick USB Type-C recharge.
2. How do I install the motion sensor light? Installation is completely tool-free! The light features a built-in magnet that attaches directly to any ironwork surface. For non-metallic surfaces like wooden cabinets or walls, simply peel and stick the included adhesive magnetic iron sheet, and the light will safely snap right onto it.
3. How do I adjust the brightness or change the colors? If you have the Monochrome version, simply long-press the button while in constant light mode to smoothly adjust the brightness (stepless dimming). For the Three-Color version, press the button to cycle through the different light colors to suit your desired ambiance.
4. What is the shipping time and fee for this product? Qeepin offers FREE worldwide shipping with a tracking number and fully insured delivery. We use multiple global warehouse locations to ensure the fastest possible delivery. Orders are dispatched within 1 to 3 days. Delivery takes 4 to 11 days for the USA and UK, and up to a few extra days for other international destinations. In the rare event of a shipment issue, Qeepin handles free reshipments. You can track your order 24/7 on our tracking page.
5. Where is the best and safest place to buy this original product? The original product is exclusively available directly from Qeepin.com. Other platforms offering this may be selling unauthorized copies. For a secure shopping experience, always order directly from the official Qeepin store, where we offer all major payment options including Credit/Debit cards, PayPal, Shop Pay (Buy Now, Pay Later), and Klarna.
6. What is the return and refund policy? We offer a hassle-free, customer-first return policy. If your item arrives with any issues or defects, we will send a free replacement immediately without making you wait through a lengthy return process. If you are still not completely satisfied, we offer a full refund guarantee. Your satisfaction is our top priority.
7. How can I contact customer support if I have questions? Our dedicated support team is available 24/7. You can reach out to us anytime at
[email protected] or use the AI helper and live chat widget located at the bottom right of our website for instant assistance.
8. Are there any customer reviews or ratings for Qeepin? Yes, Qeepin is a highly rated and trusted brand. While we keep our website design clean without cluttered review widgets, we proudly maintain a 4+ star rating on the Shop App network and a 4.3+ star rating on verified platforms like Trustpilot, reflecting our commitment to premium product quality and exceptional customer satisfaction.