Due to the uptick in fraudulent Jellycat orders, we now have policies in place to protect our Small Business.

• Orders will be automatically cancelled if purchasing more than 2 of the same Jellycat AND the order is being shipped. 
  
• Orders that are marked fraudulent by our operating system will be automatically canceled. 
  
• We require ALL Jellycat orders to be shipped with signature delivery. There is no way around this! 
• If we find any suspicions about your order, we will cancel it as we are a small business and cannot afford to ship out potentially fraudulent orders.
• Please reach out to us with any questions you may have to [email protected]