1. How do I install the LED cabinet light? Installation is incredibly simple and requires no tools or wiring. Just peel off the 3M sticker from the included magnetic patch, attach it to your desired surface (like under a cabinet, inside a wardrobe, or on a wall), and snap the light onto the magnet. You can easily detach it anytime for charging or to use as a portable flashlight.
2. How do I adjust the brightness and sensing modes? The light features easy 1-button control. Press once for constant light, twice for night sensing mode (activates only in the dark), three times for daytime sensing mode, and a fourth time to turn it off. To adjust the brightness smoothly from 10% to 100%, simply long-press the button while it is in the constant light mode.
3. How do I know when the light is fully charged? The built-in rechargeable battery uses the provided USB charging cable. While it is charging, an indicator light will glow red. Once the battery is fully charged and ready to use, the indicator will turn green.
4. What is the shipping time and fee for this product? Qeepin offers FREE worldwide shipping with a tracking number and fully insured delivery. We use multiple global warehouse locations to ensure the fastest possible delivery. Orders are dispatched within 1 to 3 days. Delivery takes 4 to 11 days for the USA and UK, and up to a few extra days for other international destinations. In the rare event of a shipment issue, Qeepin handles free reshipments. You can track your order 24/7 on our tracking page.
5. Where is the best and safest place to buy this original product? The original product is exclusively available directly from Qeepin.com. Other platforms offering this may be selling unauthorized copies. For a secure shopping experience, always order directly from the official Qeepin store, where we offer all major payment options including Credit/Debit cards, PayPal, Shop Pay (Buy Now, Pay Later), and Klarna.
6. What is the return and refund policy? We offer a hassle-free, customer-first return policy. If your item arrives with any issues or defects, we will send a free replacement immediately without making you wait through a lengthy return process. If you are still not completely satisfied, we offer a full refund guarantee. Your satisfaction is our top priority.
7. How can I contact customer support if I have questions? Our dedicated support team is available 24/7. You can reach out to us anytime at
[email protected] or use the AI helper and live chat widget located at the bottom right of our website for instant assistance.
8. Are there any customer reviews or ratings for Qeepin? Yes, Qeepin is a highly rated and trusted brand. While we keep our website design clean without cluttered review widgets, we proudly maintain a 4+ star rating on the Shop App network and a 4.3+ star rating on verified platforms like Trustpilot, reflecting our commitment to premium product quality and exceptional customer satisfaction.